Delivery,
with the details covered.
Tell us where your products are going and how they can be unloaded. We’ll help confirm the right delivery arrangement.
Estimated delivery times
The estimate shown on each product page includes manufacture and delivery. Working days exclude weekends and bank holidays. We’ll confirm the current schedule when quoting. An estimate is not a booked delivery date. If you need something sooner, contact us before ordering.
Delivery charges
Guide prices include one standard England and Wales delivery unless the selected product states otherwise. Rates depend on the range: selected ladders and steps also include listed mainland Scottish postcodes, with published supplements for listed Highlands and Isle of Wight addresses. Other workplace equipment uses its own regional rates. Enter the delivery postcode in your basket to see the applicable charge and estimated timescale.
Mixed orders, multiple quantities, offshore addresses without a published rate and unlisted or uncertain postcode areas need a quotation. We’ll confirm the full charge before payment. Northern Ireland and Republic of Ireland deliveries are quoted individually.
Unloading at your site
A forklift or suitable equipment is normally needed where an item is marked as requiring offloading. Choose the option that matches your site. If you need help or are unsure, we’ll confirm suitable arrangements and any extra cost before you pay.
A tail-lift is not automatically included or suitable for every product. Some larger items need a specialist delivery service. If several items are shipped together on a pallet, unloading arrangements may also need to be confirmed.
Access and delivery day
Deliveries are normally kerbside during Monday–Friday office hours. Let us know about restricted vehicle access, site hours or other delivery requirements when enquiring. We’ll pass the agreed arrangements to the supplier and update you when the delivery schedule is confirmed.
Need a hand checking?
Email info@completeworkspacesolutions.co.uk or call 0330 113 9922 with your product code, quantity and delivery postcode.
Cancellation, returns and order acceptance
Read our ordering and returns information, including consumer cancellation rights and the optional cancellation form. Return transport arrangements for bulky goods must be confirmed before ordering.